Terms of service

Welcome to AlphaMart. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree, please do not use our services.

1. Account Terms

  • You must be at least 18 years old or use the website under the supervision of a parent or guardian.
  • You agree to provide accurate, current, and complete information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account and password.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices listed on our website are in INR (₹) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors at any time.
  • Payments must be made through our approved payment methods at checkout.
  • Orders will only be processed after successful payment confirmation.

3. Product Descriptions

  • We strive to ensure that product descriptions, images, and pricing are accurate.
  • However, we do not guarantee that all information is error-free, complete, or current.
  • Colors and appearance may vary slightly depending on your device screen.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to refuse or cancel any order for reasons including:
    • Product unavailability
    • Errors in pricing or product information
    • Suspected fraudulent activity
  • If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

  • Orders are processed within [BUSINESS DAYS] business days.
  • Delivery timelines may vary based on your location and logistics partners.
  • We are not responsible for delays caused by:
    • Courier services
    • Natural events or unforeseen circumstances
  • Customers must provide accurate shipping details. We are not liable for incorrect addresses.

6. Returns and Refunds

  • We accept returns and refunds in accordance with our Refund Policy.
  • Items must be returned in unused condition and original packaging (if applicable).
  • Refunds will be processed after inspection and approval.
  • Shipping charges (if any) may be non-refundable.

For assistance, contact us at support@alpha-mart.com.

7. Prohibited Uses

You agree not to use our website:

  • For any unlawful or fraudulent purposes
  • To violate any laws or regulations
  • To infringe upon our intellectual property rights
  • To transmit harmful code, viruses, or malicious software
  • To interfere with the security or functionality of the website

8. Limitation of Liability

  • AlphaMart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid by you for the product in question.

9. Intellectual Property

  • All content on this website, including text, images, logos, and design, is the property of AlphaMart and is protected under applicable laws.
  • You may not reproduce, distribute, or use any content without prior written permission.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Mangaluru,  Karnataka.

12. Contact Information

If you have any questions regarding these Terms, you may contact us at:

  • Email: support@alpha-mart.com
  • Address: Thandolige, Jeppinamogaru, Mangaluru- 575007, Karnataka