Privacy policy

AlphaMart values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

b) Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and support requests
  • Improve our website and customer experience
  • Send promotional emails (only if you opt-in)
  • Prevent fraud and ensure security

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.

4. Third-Party Services

We may share your information with trusted third-party service providers, including:

  • Payment gateways
  • Shipping and logistics partners
  • Marketing and analytics tools (e.g., Google Analytics)

These third parties only use your information to perform services on our behalf and are obligated to protect your data.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at roshan.alphamart@aol.com

7. Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

  • Email: support@alpha-mart.com
  • Address: Mangaluru- 575007, Karnataka